Microsoft Office 365 Frequently Asked Questions
1. What is Microsoft 365?
Microsoft 365 is a subscription-based service from Microsoft that provides access to productivity apps like Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, along with cloud storage and collaboration tools.
2. What’s the difference between Microsoft 365 and Office 2021?
Office 2021 is a one-time purchase that includes basic Office apps, but it doesn’t receive feature updates. Microsoft 365 is subscription-based, includes more apps, cloud storage, collaboration tools, and receives regular updates.
3. Do I need an internet connection to use Microsoft 365?
You can use the desktop apps offline, but an internet connection is required for syncing files, accessing OneDrive, installing updates, and using some collaboration features in Microsoft Teams.
4. How many devices can I install Microsoft 365 on?
With a Microsoft 365 Personal plan, you can install it on 1 PC or Mac, plus 1 tablet and 1 phone. With Microsoft 365 Family, up to 6 people can each install it on multiple devices.
5. Can I share my Microsoft 365 subscription?
Yes, with Microsoft 365 Family you can share your subscription with up to 5 other people. Each person gets their own account, OneDrive storage, and access to all the apps.
6. How much OneDrive storage do I get with Microsoft 365?
Each user gets 1TB of OneDrive cloud storage. This lets you store, share, and access your files securely from anywhere, on any device.
7. Does Microsoft 365 include Microsoft Teams?
Yes, Microsoft Teams is included in all Microsoft 365 plans. It provides video meetings, chat, and collaboration features for businesses, students, and personal use.
8. Can I cancel my Microsoft 365 subscription anytime?
Yes, you can cancel anytime. However, once your subscription ends, you’ll lose access to premium features and OneDrive storage, although you can still access your files in read-only mode.
9. Will my Microsoft 365 apps update automatically?
Yes, as long as you’re connected to the internet, Microsoft 365 automatically updates to the latest versions of Word, Excel, PowerPoint, and other apps, so you always have the newest features.
10. Do I need training to use Microsoft 365 effectively?
While Microsoft 365 is user-friendly, training can dramatically improve productivity. At Fast Track Computer Solutions, we provide expert Microsoft 365 training to help you and your team get the most out of every app.