Microsoft Outlook Training and Programming


Most people don’t use MS Outlook to its full extent. We can train you to be a whiz at Outlook in either 2003 or 2007.

We will tailor the training to your “exact needs” – regardless of your staff skill sets we can strengthen them.

Introduction to Outlook – Basic to Intermediate – Course Outline – 2 x 2 Hour Units, at any suitable time.

Cost of One-on-One Outlook Training (Basic to Intermediate) at our office (4 Hours) = $280.00 + GST.

(We also provide specialised advanced training and support covering any specific Outlook-CRM requirements)

Course Outline: Microsoft Outlook 2003 Introduction

Getting started

• The program window  • Outlook Today  • Getting help

E-mail

• E-mail accounts  • E-mail messages  • Handling messages

E-mail management

• Managing e-mail  • Printing messages  • Address books

Contact management

• Managing contacts  • Categories

Tasks

• Working with tasks  • Managing tasks

Appointments and events

• Creating and sending appointments  • Categorizing appointments  • Modifying appointments  • Working with events

Meeting requests and responses

• Working with meeting requests  • Responding to meeting requests  • Handling meeting responses  • Microsoft NetMeeting

Customizing Outlook

• Personal folders  • Organizing folders  • Signatures  • Voting buttons  • Interacting with the Internet


To find out more about Microsoft Outlook

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